Lodging a claim
We know when something unexpected has happened, you value speaking directly with our friendly and personal Claims Team.
Lodging a claim is straightforward and transparent. To help you lodge a claim, our Claims Team can be contacted on 1800 724 214 (Monday to Friday, 8:30am to 5:30pm AEST) or via email at [email protected].
Or if you prefer, you can complete and submit this form. A Claims Specialist will contact you as soon as possible to process your claim.
Achmea Australia’s After-hours claims support service
Achmea has partnered with Crawford to provide after-hours claims support for our clients.
Crawford will report all claims to Achmea Australia for lodgement.
Please call 1800 724 214 and press 1 to be referred to Crawford for after-hours assistance OR press 2 if you would like to leave a message for our claims team to contact you within business hours.