A.
At Achmea, we pride ourselves on providing high-quality service to our clients.
Despite our best efforts, there may be times when we do not meet your expectations. If this happens, we need to know. Your feedback helps us better understand your needs and allows us to improve our service.
We take any complaint made about our products or services seriously and will deal with it promptly, fairly and at no charge to you.
If you have feedback or if you wish to make a complaint, please refer to our Complaints Handling procedure.